About

Ronin Group is a specialist provider of field workforce management solutions

In conjunction with our partner Kirona we provide a range of products and services for organisations who need to manage mobile workers.

Since 2005 there has been an explosion in mobile phone and tablet technology that, with enhanced telco bandwidth for mobile devices, allows for a greatly enhanced range of applications and SaaS solutions for the mobile workforce marketplace. A recent Gartner survey found that to date there has only been a 25% penetration of this market with current state-of-the-art technology. Ronin Group was specifically formed to address this market opportunity and we have the capability of delivering products and services that will enable field force organisations to benefit from todays value-for-money smart technology.

Kirona’s Field Workforce Management Solutions deliver proven business benefits and is the ideal way to automate business processes in the office, and provide field workers with information that allows them to undertake work quickly and more efficiently.

These solutions provide organistions with numerous business benefits, including:

  • improved worker productivity thanks to streamlined workflow, data provision and collection
  • less admin overheads for managers and office staff
  • real-time tracking of job progress and workforce location (when in signal)
  • improvement in customer service with shorter response times
  • reduction in travel and fleet expenses
  • reduction in human error inherent in manual paper based systems with double handling
  • real-time performance reporting of job pipeline and completions e.g. volumes, quality, and timeliness.

Kirona solutions deliver a measurable return on investment by maximizing workforce utilization, reducing overheads and delivering a better service to customers.

Ronin Group draws its inspiration from two iconic sources. The first is the Japanese Samurai of the 1185-1868 feudal period who were not beholden to any lord or master. The second is the New Zealand falcon, a fearless hunter capable of going after prey bigger than itself. It pursues its prey regardless of all else and brooks no rivals in its own domain. The individualism and determination these icons represent underpins our commitment to only employing the best people and providing our customers with a level of service our competitors struggle to match.

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The Ronin Group Mission

We strive to add business value to customers who need mobile field force solutions. We are guided by a set of values that define us.

Ronin Values

  • Be business-focused
  • Create value for customers, staff, associates and stakeholders
  • Be ethical
  • Trust and respect
  • Compete intensely and win
  • Strive to be the best
  • Collaboration
  • Equality, communication and accountability

Be business-focused

We are guided by adopting best-business practices in all we do. We harness technology so as to add value to our customers and we are continually looking for ways to improve our people, processes and systems. We seek to build relationships that become long term and will lead to repeat business.

Create value for customers, staff, associates and stakeholders

We deliver demonstrable value by focusing on the needs of our customers. We invest in our staff and associates and create a work environment that provides opportunities for our people to reach their full potential. We strive to provide shareholders with excellent long-term returns through our commitment to quality and ethical behaviour.

Be ethical

We are committed to the highest standards of ethical behaviour in our dealings with customers, partners, staff, associates and stakeholders.

Trust and respect

Every job at Ronin is important and every staff member and associate is important. We attract diverse, capable and committed people and provide an environment that fosters inclusion, respect, and individual responsibility. We have zero tolerance for bullying and harassment. Trust is strengthened through personal initiative and achieving quality results.

Compete intensively and win

We compete against time, past performance and industry rivals to achieve high quality results. We cannot become complacent from pervious achievements. Though we compete intensely we maintain high ethical standards and demand integrity when dealing with customers, partners, competitors and each other.

Strive to be the best

By being the best at everything we do ensures we achieve the highest levels of quality from our people, decisions and information. We stand behind our performance and do not expect to be paid unless we meet expectations.

Collaboration

We encourage a team approach when working with customers, partners and each other. Our team structure provides opportunities for our staff and associates to impact the direction of the organisation, to more broadly appreciate the other functions of Ronin and to reach their full potential.

Equality, communication and accountability

Seeking as wider diversity of input as possible and involving stakeholders in important decisions mandates leadership at Ronin. We welcome diverse opinions, conflicting views and open dialogue. Decisions are clearly communicated and the rationale explained openly and in a timely manner. Once a decision is made, Ronin leaders and members of the team will be accountable for the results and implementing decisions rapidly.

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